Frequently Asked Questions

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General Questions:
Are the Ravens tailgate events all ages?
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No. You must be at least 21 years of age to enter.

Is smoking allowed?
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To preserve and protect the comfort of all guests, smoking is only allowed in designated areas. Please ask our event staff to point you in the right direction.

What time can I enter the facility?
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Please refer to individual EVENTS listings to determine what time we open.

Who can I contact for additional questions?
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We love to hear from our guests. Please email us at HELLO@HAMMERJACKS.COM for further assistance.

TICKETING INFORMATION:
How can I purchase an admission ticket, in advance?
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Please purchase right here from Hammerjacks.com or Tixr.com. All major credit cards are accepted. Be sure to double check the date of the event you are purchasing.

Are tickets refundable?
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All ticket sales are final. Tickets will be refunded only if an event is canceled.

Can I purchase an admission ticket at your facility, on the day of the event?
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Yes, you sure can. Please proceed to our main entrance and our event staff will direct you toward the box office.

parking:
Where do I park?
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There are public and private parking lots surrounding Hammerjacks and M&T Bank Stadium. Please refer to this area map to see the location

Where can I park my bicycle?
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Hammerjacks does not offer a secured bicycle lockup, please use City of Baltimore designated areas.

I have a permit to park in Accessible Parking and Handicap areas. Do you have spaces available?
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An Accessible Parking area is located near the venue entrance. A proper Accessible Parking permit is required. Please notify an event staff employee upon arrival.

FOOD & BEVERAGE, ALLOWED / PROHIBITED ITEMS:
Prohibited Items
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• Non-see through Backpacks & Bags

• Chairs, blankets & umbrellas, flags

• Canteens, water bottles

• Food, alcoholic & non-alcoholic beverages

• Weapons of any kind, fireworks, drugs

Does the venue sell food?
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Yes. We have a selection of food available at our points of sale.

Can I bring my own food & beverages?
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No outside food or beverage items are permitted. No canteens or personal containers will be allowed in the venue.

Can I bring my backpack, chair, blankets, and umbrellas?
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You may bring a clear / see-through bag, but may not bring backpacks, chairs, blankets or umbrellas.

Can I bring my camera?
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Cameras, video cameras, professional cameras with long lenses, and any other recording devices are prohibited. Personal devices / smartphones are permitted.